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From: Electronic Witches <ELECTRONICWITCHES_ZG@ZAMIR-ZG.ZTN.APC.ORG> By: Kathreen Turnipseed (Zagreb) Subject: women in cyberspace The following paper was presented at the Interstanding Understanding conference in Tallinn, Estonia in november, 1995. the paper was written in response to a request to address women's access to electronic communications and to provide an overview of the Zamir Transnational Network. Women in CyberSpace - from Margin to Center I. Overview I do not speak for or on behalf of women in the Yugoslav successor states. I speak as a woman, middle-class citizen of the united states. I am here to share my e-mail training experience with women throughout the Yugoslav successor states and to address the issue of women's access to information technology. I will focus on women's mobilization of information technology in the service of social change. The analysis I present can be applied to all people living at the margins of technological developments as the principle issues are inclusiveness, the sharing of power and human rights. Computer mediated communication, specifically electronic mail or e-mail, hasthe potential to function democratically, however, cyber-life is constructed and utilized by human beings who replicate real-life prejudices and inequalities. As it is currently structured and practiced computer communication fails to serve women equally as men, homosexuals the same as heterosexuals, the illiterate on par with the literate, the working class equally to intellectuals, and those living in rural areas the same as urban dwellers. That is, those in the center of society have preferential access to those on the margins. I am a biased commentator on the development of Email networks and networking in the former Yugoslavia. The focus of my work is not a celebration of the wonders of a new technology, nor am i engaged in intellectualizing the impact of technology on societies; my approach is rooted in feminist activism. I am passionate about Email because of the potential it affords women to surpass politically induced barriers to communication, to access the right information at the right time, and to build relationships. Electronic networks facilitate women's basic human right of access to information and then, fully informed, women can meaningfully participate in decision making processes. To quote Alexandra Jones a human rights activist living in southern Croatia, "e-mail is all about liberation." The analysis that I present today is biased in my belief that in facing every critical issue in the world, including stopping war, the eradication of poverty,and the protection of civil liberties, that women are capable and must exercise intelligent leadership that is decisive, strong and inclusive of others. Communications and information play a strategic role in every realm of social,political, cultural and economic life. Email can enhance the participation of women in public life as it enables the production and broad distribution of information by environmentalists, gays and lesbians, the elderly, civil and human rights activists, single mothers, people with disabilities, anti-war campaigners, and others who are on the margins of traditional power structures. E-mail can bring to light the violence that is embedded in silence. My analysis is critical and it is hopeful. I conclude this paper with with suggested actions for broadening access to Email. II. Context and the Development of the Zamir Transnational Network There are several E-mail services available in the Yugoslav successor states that provide a range of services with corresponding differences in membership fees. I focus on the Zamir Transnational Network as it is an activist-centered, non-commercial provider, that stretches across national borders with host computers in Croatia, Bosnia & Hercegovina, Kosova, Serbia and Slovenia. The Zamir Network aims specifically to provide affordable and reliable communication services to people working for the prevention of warfare; the protection of human and civil rights; the achievement of social and economic justice; the promotion of sustainable and equitable development; and the advancement of participatory democracy. To appreciate the accomplishments of the Zamir Network and its critical value to anti-war and other civic initiatives in the former Yugoslavia it is necessary to appreciate the political and social context, including the communication infrastructure, in which the network developed and continues to operate. ZaMir is literally translated as For Peace and it began operation within the context of the violent breakup of Yugoslavia. During this time, many public leaders were stirring up prejudice, hate and fear between people of different ethnic backgrounds. The media were under State control or influence rendering silent the alternative voices of tolerance and cooperation. Anti-war groups formed and worked to coordinate activities in Zagreb, Belgrade and Sarajevo. With the start of armed conflict in Croatia in 1991 normal communications between citizens in the emerging States were disrupted. Travel by train or road between Croatia and Serbia became impossible, many of the telephone connections were blocked or destroyed, and the disruption of the postal system resulted in an almost total breakdown of communication between people working on opposite sides of the fighting. International peace organizations coordinated a fax network so that anti-war and civic initiatives could continue to communicate across the communications blockade. The politics of nationalism and the creation of culture where power is allied toand defined by force is expressed in silencing alternative views, restricting individual freedom and reviving traditional norms. This has had specific gender implications in the Yugoslav successor states. Regardless of the level of military activity women's rights are under attack, women have less visibility in the public sphere and are virtually excluded from State-level decision processes including mediation to end armed conflict. Masculinity is militarized demanding a deeper machismo and a display of patriotism through military service, correspondingly femininity has been constructed into sexualized woman or that of Patriotic Mother. Several women's organizations have received the blessing of the State for their provision of a variety of social services to the survivors of war-induced trauma and relocation. This stands in contrast to the invisibility of women's calls to end domestic violence or for appointment to leadership positions. The local and international media play a critical role in the construction of culture and the interpretation of wars in the Yugoslav successor states. The international mass media have documented and brought into homes around the world many stories of the political violence in former Yugoslavia. Many people in the world know that numerous citizens in Bosnia & Hercegovina have been starved, physically beaten, forced from their homes and killed; until this summer they were less clear that this same fate has fallen upon many people in Croatia and today most people still are unaware of the oppressive conditions endured by ethnic Albanians living in Kosova. Due to widespread coverage, there is international awareness that rape is used as an instrument of militarized nationalism, yet people do not learn of the persistence of male violence in the home. Images of rural women displaced from their homes by threat or force are often featured in television reports and news articles from the region. Women do comprise a majority of the refugee and displaced population of this region but we also comprise a majority of anti-war, human rights, environmental and social reconstruction activists. With the periodic exception of groups who are working with women survivors of sexual violence much of women's work for peace is unreported in the mass media. The horrors of war are worthy of reporting yet the mass media often does not place it in proper context or include effects other than the redrawing of geographic boundaries, the uprooting of entire communities, and massive human rights violations. In the shadow of the media popularized images of war violence and ethnic divisions lie other widespread and pervasive effects of militarism; societies are running on fragile economies with many citizens on the brink of survival, there is resurgent religious influence in public life,conservative social policies, and many young people have immigrated. The narrow space for alternative views renders e-mail indispensable to activists who strive to restructure communities so that people have power over their own lives, participate fully in community, and live in dignity and freedom. E-mail enables activists in this region who must work outside traditional structures to speak for themselves, to be informed, to maintain relationships and to meaningfully participate in global social change movements. CHRONOLOGY In December 1991 peace activist Eric Bachman initiated the first phase of an Email network. Modems were given to anti-war groups in Ljubljana, Zagreb, Belgrade and Sarajevo with connections made through Adria Net to GreenNet. Communication in this initial phase was very unreliable as local servers were not able to fulfill their role adequately. Soon after, Wam Kat, an international volunteer experienced in email, joined the Anti- War Campaign in Zagreb. Using his own laptop the Anti-War Campaign was connected to the world-wide email network by directly telephoning to the London-based GreenNet. This step provided excellent and fast communications to and from the Zagreb Anti-War Campaign but was very expensive and was of no help to other antiwar and peace groups in the region. In July 1992 the Anti-War Campaign in Zagreb and the Center for Antiwar Action in Belgrade decided to establish their own BBS network. The two new BBS's exchanged mail by way of Austria and were thereby connected with each other and the rest of the world. Activists used the connection to publish alternative interpretations of local conditions, to coordinate actions, to tap into an international network of solidarity, to maintain personal relations and to receive foreign-published information. This initial connection was not without problems - equipment was overextended or inadequate, training requirements were high, and funding was needed to cover telephone and other operational costs. In September, 1992 upgraded equipment was installed in Belgrade and an international volunteer took responsibility for keeping the system running. The computer system in Zagreb also experienced serious operating problems. The BBS still ran on a borrowed computer and a shared telephone line. The system operator was involved in other projects and was traveling for several weeks. During this time the hard disk crashed and the system went off-line for four weeks as no one knew how to get the system running again. In December 1992 funds were raised to purchase a new computer and a dedicated telephone line was found. Since then the BBS in Zagreb has operated with a high degree of reliability. In 1994, despite war conditions Eric succeeded in establishing zamir in sarajevo. In three weeks he was able to get electricity, a telephone, a computer and international connections. The system has operated with a varying degree of reliability due to the electricity cuts and shelling utilized in the siege of citizens in Sarajevo. As 1995 draws to a close it is impressive to review the growth of the ZaMir network since this patched together beginning. The network is now a memberof the Association for Progressive Communications, APC, with seven servers offering email, newsgroups, and local conferences to over 2,700 network members. In order to accommodate a maximum number of users, members are encouraged to use point programs that allow quick and automatic netcalls into the servers instead of working on-line. Facilities are also available to enable people who don't have computers to exchange messages. The establishment of the ZaMir network is a testimony to individual creativity, commitment and perseverance. This vital communication link is deeply rooted in cooperation, innovation and respect for local culture. International activists played a critical role in the initial development of the project and quickly involved local activists in the development and daily operation of the system. With the slowing demand for technical upgrades and improved reliability the staff of the Zamir system are now giving more attention to outreach, the development of an on-line community, self-financing and greater involvement of women in the policy and practices of the network. III. Electronic Witches The Electronic Witches project was initiated in spring of 1994 to broaden women's access to electronic mail. The project began within the Women's Information and Documentation Center in Zagreb and became an independent project within the feminist movement in the Yugoslav successor states with special support from the Zagreb Women's Lobby and the women's human rights group B.a.B.e. (Be active Be emancipated). This project continues to receive invaluable support and encouragement from the system operators across the ZaMir network and has received financial support from the DanishPeace Council, Oxfam and the STAR project. In sharing the history of the Zamir Network you will have noticed that there is no mention of women's involvement. Writer bell hooks, speaking of her experience as an African American woman asserts "to be in the margin is to be part of the whole but outside the main body." Women have been related to the ZaMir Network since its inception but we have not been active at the center. Vesna Terselic, as Coordinator of the Anti-War Campaign, was involved in financial decisions but was too busy for greater involvement in the development of the network. As is common throughout the world, email technology on the Zamir Network reflects the masculine culture of technology. The system was designed and developed by men and then the services were made available to women. Male dominance of this technology is not the same as active or purposeful discrimination against women and availability is not the same as access. There are three components to having access to email technology. Hardware and software must be obtained, motivation and ownership must be developed and confidence raised. While women in the former Yugoslavia work under a range of economic circumstances one could cynically argue that obtaining the technical resources is the simplest part of access; it merely requires funding whereas motivation, ownership and confidence require time, commitment and changes in attitude. Over the course of eighteen months Electronic Witches has worked with more than one hundred women from thirty organizations throughout former Yugoslavia. These women come from a wide variety of backgrounds - different ethnicity's, religion, sexual orientation, education, class and profession. Threaded through this diversity in life experience runs an overwhelming similarity in their approach and experience with information